SimplyReply was born from a genuine love for the small businesses that make a community worth living in.
By Stephanie Garabedian · Founder, SimplyReply · Fullerton, CA
I'm so happy you're here. I've been a server, bartender, stylist, and teacher. I know what it's like to pour everything into a business.
I understand what it's like to be on your feet all day, to care about every single person you serve, and have almost no time left for anything else. I have a feeling you know exactly what that's like too.
I also know what it's like to be the customer. I travel whenever I can, and I almost always check reviews before I walk through a door. I look for local gems worth supporting, and I pay attention to more than just the stars — it's whether or not the owner shows up.
What surprises me is how many great businesses leave those reviews unanswered — not because they don't care, but because they're busy actually running the business: serving tables, cutting hair, taking care of people.
So I built SimplyReply: an app that watches your Google and Facebook reviews and writes a professional response for each one. Within seconds, you have a reply that sounds like you wrote it — ready to go. No corporate speak. No robot templates. Just responses your customers will love.
SimplyReply does more than respond, though. Every week, it shows you what your customers are loving and what needs your attention. I call it your Glow and Grow. Your Glow is what customers already love about you. Your Grow is the honest feedback that helps you get better.
The best business owners never stop growing — now you have a tool to do just that.
This isn't just software to me. It's personal. You've given everything to your business. The least I can do is make sure your customers know it.
— Stephanie Garabedian
Founder, SimplyReply
The playing field has never been level. Big chains have marketing teams. You have SimplyReply. Consider it even.
AI writes the draft. You make the call. Every response goes through you before it ever reaches a customer. We built it that way on purpose.
We tell you exactly what our tool can and can't do. No overpromising. No "AI magic." Just a useful product that does what it says.
SimplyReply was built in Orange County for businesses like the ones we grew up supporting. We understand your customers because we are your customers.
We banned the phrases "we strive to" and "we apologize for any inconvenience" on day one. Every response we generate sounds like a real person wrote it.
We never sell your data. We never use your reviews to train AI for other businesses. What you share with SimplyReply stays with SimplyReply.
We measure our success by one thing: whether your ratings go up and customers keep coming back. Everything we build serves that goal.
SimplyReply is for the business owner who's on their feet from open to close, who cares deeply about every customer, and who doesn't have a spare hour to write review responses.
If you've ever read a bad review and not known what to say, or read a great one and meant to respond but never got around to it, SimplyReply was built for you.
Join the waitlist and be first in line when we launch in September 2026.
Launching September 2026 · Be first in line · No credit card needed